American Tin Ceilings Reviews

We ordered backsplash tiles for our kitchen and I forgot to take off my 10% discount in the end. I placed the order and realized what I'd done so I emailed American Tin and they were happy to apply my discount. They emailed me a receipt with the updated amount. Their customer service has been excellent and I can't wait to get my tile. I checked today when it would ship by using their chat feature on their webpage. The rep was able to pull it right up and said our tin should ship next week. She let me know at what stage it was in the process and that it should ship next week sometime. That was good with me!

We ordered some samples in the beginning. I can also tell you that this product is very good! I was able to get the samples and try out some antiquing techniques on them to see if I could save some money and antique them myself. I used Rub'n Buff Wax Metallic Finish and it worked beautifully!

Putting together our second business, we decided to build our back bar out of tin tiles. We originally ordered the tiles in a coated finish before realizing the lead time would be too far out for our project.
I called the next day and spoke to a professional customer service rep who asked to return my call so that she could personally contact their manufacturing floor to change the order to “no finish”. Within 10 minutes, she had called me back and was able to tell me my updated order number and shipping date, and had already emailed me the new details. She also went above and beyond in asking what I would be using the tiles for and suggesting the best materials to use for the fastest and strongest installation.
The tiles arrived to us in roughly 5 days in perfect condition and were so easy to put up. We’ll be ordering from American Tin Ceilings again!

Putting together our second business, we decided to build our back bar out of tin tiles. We originally ordered the tiles in a coated finish before realizing the lead time would be too far out for our project.
I called the next day and spoke to a professional customer service rep who asked to return my call so that she could personally contact their manufacturing floor to change the order to “no finish”. Within 10 minutes, she had called me back and was able to tell me my updated order number and shipping date, and had already emailed me the new details. She also went above and beyond in asking what I would be using the tiles for and suggesting the best materials to use for the fastest and strongest installation.
The tiles arrived to us in roughly 5 days in perfect condition and were so easy to put up. We’ll be ordering from American Tin Ceilings again!