American Tin Ceilings Reviews

American Tin Ceilings has an overall rating of 4.5 based on 30 reviews. Customer feedback on American Tin Ceilings is mixed: American Tin Ceilings reviewers highlight positive aspects like high-quality materials, easy installation process, excellent customer service, attractive design options, which strongly appeal to homeowners, DIY enthusiasts, interior designers, renovation contractors. However, American Tin Ceilings is often criticized for its higher price point, limited product variety, longer shipping times, occasional installation challenges.

4.5/5.0

30 reviews

5 Stars

17

4 Stars

5

3 Stars

4

2 Stars

1

1 Star

0

All American Tin Ceilings Reviews (30)
OleneWickings
May 20, 2026
"I was really impressed with how many design..."
I was really impressed with how many design options there were. It made it easy to find something I liked, and the whole experience felt smooth from start to finish.
robert_Johnson70
May 19, 2026
"Seemed packed really well"
My tin ceiling tiles showed up in great shape. I can’t say exactly how they handled them during shipping, but the box looked sturdy and everything seemed to be wrapped up well. I didn’t notice any bent corners or scratches, which was a relief because I was a little worried about that. From what I could tell, they took the time to pack it right.
Andrea_bowes94
May 16, 2026
"Order was mostly right"
I got my order and most of the pieces were right, but a couple of the tiles weren’t the ones I picked. Support did fix it, which I apprecaite, it just took a bit more time than I expected.
marie1982
May 07, 2026
"Samples made the choice easier"
The ceiling samples arrived quickly and really helped me feel confident about choosing the right pattern. It was nice to see everything in person before committing. One edge was a little bent, but overall the samples were super helpful and made the decision much easier.
charles2000
April 26, 2026
"I found what I needed, so it wasn’t..."
I found what I needed, so it wasn’t useless or anything, but the site didn’t feel all that smooth. Some pages loaded slow, and getting around could be easier. Ain’t not terrible, just kind of okay
DavidSaylor_26
April 26, 2026
"Feels like it belongs in the house"
I ordered these tin ceiling panels for a room we’re redoing in our 1900s house, and they feel like the right fit. The pattern has that old-house character without looking like a cheap reproduction. It’s nice when an update doesn’t erase the history of a place, but actually helps bring it back to life a little.
john-Chavez
April 09, 2026
"Color didn’t quite match what I saw online"
I ordered a few ceiling tiles from American Tin Ceilings, and overall they seem decent. The quality feels fine, and shipping was smooth, so no real complaints there.

The only thing was the color, which wasn’t exactly how it looked in the site photos. I thought it had more of that warm, aged look, but once it was here it seemed a bit brighter and kind of flatter somehow. It still worked out after I changed a few things in the room, but I do wish the photos showed it a little more accurately.
AlexandraWheeler_37
April 03, 2026
"Shipping damage, but they handled it well"
A few of the tin ceiling panels arrived with bent corners, which I’m guessing happened during shipping. I sent over a couple of pictures and was kind of expecting the usual back-and-forth, you know?

They replied quickly and sent replacements without making it a big deal. Things can get damaged in transit, but good service is how a company responds, right? I was really happy with how they handled it, so 5 stars from me.
julia1985
April 03, 2026
"Really Nice Looking Ceiling Tiles"
I wasn’t even seriously shopping at first, just kind of poking around for ideas, but I ended up getting weirdly excited looking through americantinceilings.com. Some of the designs have that classic old-school charm I love, and then I’d catch myself thinking, okay, maybe this is a little too fancy for me, but most of them still feel tasteful instead of overdone.

The photos helped a lot because I could actually imagine them in a kitchen, a little café, or even a small shop. I went from casual browsing to genuinely picturing how much nicer a plain ceiling could look, which surprised me. The simpler patterns are clean, the more detailed ones feel sharp, and overall it’s a nice site if you care about the ceiling being part of the room instead of just something you ignore
hello_joey980
March 28, 2026
"surprised by how fast it showed up. Placed..."
surprised by how fast it showed up. Placed the order and before I knew it, it was here. Super quick shipping. Thanks!
esther_Loud96
March 19, 2026
"Gave our old dining room a whole new feel"
We used American Tin Ceilings for a small dining room project, it made a huge difference. The room used to feel plain, almost like someone had just stopped short of actually finishing it. Now it has way more character and feels like a real part of the house. The install took a little patience, but nothing too crazy. Every time people come over, the ceiling is the first thing they comment on. Really happy with how it turned out
tami.Burres
March 17, 2026
"Nice for custom sizes"
I was looking for a specific size and wasn’t sure I’d find it, but this worked out. The style was exactly what I needed too, which was a relief. Lots of options, and yeah, it just made the whole thing easier than expected.
lucillelopez8940
March 16, 2026
"Got it sorted in the end"
One of the tiles showed up with a dent, which was a bit annoying at first. I messaged support and they got back to me quickly, so that was good. They sent out a replacement, took a few days to arrive but... yeah, all sorted now. No real complaints after that.
Marion_hawkins86
March 16, 2026
"Pretty good delivery updates overall"
I did get updates about my delivery, which was nice, but they came a little later than I expected, like I’d already started wondering where it was, and then the notification finally popped up. Still, overall it was helpful.
BROWN
March 15, 2026
"The panels fit well overall, but a..."
The panels fit well overall, but a couple of the cuts seemed just a little off from the listed size. Not a huge deal, just... I expected them to be a bit more exact.
James-wesley
March 13, 2026
"Pretty tough tiles so far"
I’ve had these tiles down for a few months or so, and they still look really good. The material feels solid, and I haven’t had any issues with them up to now.
chadwick1989
March 10, 2026
"Really happy with how the ceiling tiles turned out"
So, yeah, I ordered the tin tiles for our kitchen and the whole thing went smoothly. The website was, like, easy enough to figure out, shipping showed up when it was supposed to, and the tiles look really nice now that they’re up. I did have, you know, one small question, and they got back to me fast, which I appreciated. Overall, really happy with it and I’d definitely buy from them again.
RichardHart_82
March 10, 2026
"Easy to work with and really friendly"
i mean, the contractor was genuinely friendly and took the time to explain everything without making me feel rushed. Overall, it was a really nice and easy experience...
james1995
January 29, 2026
"Got back to me really fast"
I had a couple of questions before I placed my order, and they got back to me way quicker than I thought they would. The whole thing was easy, no weird back and forth or confusing answers. It just made me feel better about ordering from them and all that. the customer service was solid.
hello_jorge665
January 28, 2026
"I had a bunch of questions about ceiling..."
I had a bunch of questions about ceiling tiles and the staff answered them really quickly. They definitely knew what they were talking about and were helpful. Just a heads up though, make sure you know your measurements and what type of tile you need before you go, because it’ll make the whole process a lot easier.

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